Terms of Service
Privacy Policy
Risk Disclaimer

Trend Analytics Privacy Policy

Effective Date: May 1st, 2026

This Privacy Policy explains how Trend Analytics Pte. Ltd. (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal data when you access our website, use our services, or interact with our platform. We are committed to protecting your privacy and handling your personal data in a transparent and responsible manner in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

By using our websites or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with this policy, you should discontinue use of our services. This policy should be read in conjunction with our Terms of Service and Risk Disclaimer.

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1. INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect personal information in order to provide, operate, and improve our services. The types of information we collect depend on how you interact with our website, services, and associated platforms.

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you register for an account, make a purchase, communicate with us, or otherwise interact with our services, such as:

    • Identity and Contact Information, such as your name, email address, and phone number, which are used to create and manage your account, communicate with you, and provide access to our services.
    • Account and Profile Information, including login credentials and associated identifiers such as your username or linked third-party accounts, including integrations with platforms such as Discord for the purpose of granting access to subscription-based communities.
    • Payment and Transaction Information, including billing details processed through third-party providers such as Stripe and PayPal. We do not store full payment card details, but we may retain transaction records and billing-related metadata.
    • Communications and Support Data, including any information you provide when contacting us, responding to surveys, participating in promotions, or otherwise engaging with customer support.
    • Marketing and Newsletter Data, including your email address and preferences, which are used to send newsletters, updates, marketing communications, and occasional promotional offers. By providing your email address, you consent to receiving such communications, and you may opt out at any time via the unsubscribe link included in such communications or through your designated account settings.

1.2 Information We Collect Automatically

We automatically collect certain information when you access or use our website and services. This information is necessary for security, analytics, and operational functionality, such as:

    • Usage and Activity Data, such as pages visited, features used, time spent on pages, and interactions with content, which help us understand user behavior and improve our services.
    • Device and Technical Information, including IP address, browser type, operating system, device identifiers, and general location data, which are used for security, fraud prevention, and system optimization.
    • Cookies and Tracking Technologies, which are used to enable core functionality, enhance user experience (including popups and on-site features), analyze traffic, and track affiliate referrals, clicks, and conversions. By using our website, you consent to the use of such technologies, and you may manage cookie preferences through your browser settings.

1.3 Information from Third Parties

We may receive information about you from third-party service providers in connection with providing our services, such as:

    • Payment Processors, such as Stripe and PayPal, which provide transaction confirmations and limited billing-related information.
    • Platform Integrations, such as Discord, where your account identifiers are used to link your subscription to community access.
    • Affiliate and Referral Tracking Systems, which may provide information regarding referral sources, clicks, and conversions for the purpose of tracking commissions and performance.

2. HOW WE USE YOUR INFORMATION

We collect information that you voluntarily provide when you register for an account, make a purchase, communicate with us, or otherwise interact with our services, such as:

  • Providing access to your account and subscription-based services
  • Linking and managing third-party integrations such as Discord access
  • Processing payments and managing billing
  • Communicating with you regarding your account, updates, or support inquiries
  • Sending newsletters, marketing communications, and promotional offers
  • Tracking affiliate referrals and performance
  • Monitoring, analyzing, and improving website performance and user experience
  • Detecting, preventing, and addressing fraud, abuse, or security issues
  • Complying with legal obligations

3. LEGAL BASIS FOR PROCESSING (GDPR)

Where applicable, we process your personal data based on the following legal grounds:

  • Consent, where you have provided clear permission, such as subscribing to newsletters or marketing communications
  • Contractual Necessity, where processing is required to provide services you have requested or purchased
  • Legitimate Interests, where you have provided clear permission, such as subscribing to newsletters or marketing communications

4. HOW WE SHARE YOUR INFORMATION

We may share your personal data with third parties only as necessary to operate our services and fulfill our obligations, such as:

  • Payment processors such as Stripe and PayPal
  • Platform providers such as Discord
  • Hosting providers, analytics services, and communication tools

We do not sell your personal data to third parties.

5. EMAIL COMMUNICATIONS AND YOUR CHOICES

By providing your email address, you agree to receive communications from us, including service-related emails, newsletters, marketing messages, and promotional offers.

You may opt out of marketing communications at any time by clicking the unsubscribe link included in our emails or by clicking here.

Please note that even if you opt out of marketing communications, we may still send essential service-related communications, such as account notifications or billing updates.

6. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing our agreements.

7. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent to processing
  • Object to certain uses of your data

Requests may be submitted to: support@trendanalytics.com

8. DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal data. However, no system can be guaranteed to be completely secure, and you acknowledge this risk when using our services.

9. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in jurisdictions outside your country of residence, including the United States, where our service providers may operate.

10. CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy at any time. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. HOW TO CONTACT US

If you have questions about this Privacy Policy, you can contact us at support@trendanalytics.com.